Privacy Policy

1. Introduction

Kestrel Shipping ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Shipping addresses and recipient details
• Payment information (processed securely via third-party providers)
• Communication preferences
• Shipment details and tracking information

3. How We Use Your Information

We use your information to:

• Process and deliver your shipments
• Communicate with you about your orders
• Provide customer support
• Send marketing communications (with your consent)
• Improve our services and user experience
• Comply with legal obligations

4. Information Sharing

We may share your information with trusted partners including shipping carriers, customs authorities, and payment processors to fulfill your shipments. We never sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure data centers, and access controls to protect your information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Data portability

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings.

8. Contact Us

For privacy-related inquiries, contact us at:
Email: info@kestrelshipping.com
Address: Stanford-le-Hope, Essex, SS17 9DY, United Kingdom